08 Dec 2016
Paying staff the 'real' Living Wage and improving their terms and conditions has been crucial to the success of Ikea's business, the boss of its UK operations has revealed.
Gillian Drakeford told The Huffington Post UK that the firm's desire to be a great workplace for its 10,000 British employees - dubbed "coworkers" by the flat-pack giant - has helped its bottom line.
"Happy coworkers lead to happy customers. For us in retail, our people are our biggest asset," Drakeford said.